Shipping Information
All previous shipping restrictions and delays related to the Coronavirus pandemic have been resolved.
General Information
Orders are shipped from Germany via Deutsche Post or UPS, depending on size and destination.
Typical delivery times vary between 1–4 weeks, depending on the destination country and local postal services.
Please note that liability for untracked shipments is limited. We cannot take responsibility for lost or delayed parcels without tracking. If you wish to ensure full coverage, please select a tracked shipping option during checkout.
United States
Small items sent via Deutsche Post may take up to 4 weeks for delivery.
Larger parcels shipped with UPS are usually delivered within 5–10 business days.
Canada
Deliveries to Canada typically arrive within 2–4 weeks. No known restrictions or delays.
Other Countries
Most destinations are serviced normally. However, some regions may experience longer delivery times, including (but not limited to):
Brazil, Chile, Cuba, French Guiana, Guadeloupe, Martinique, Puerto Rico, USA, Japan, Singapore, Taiwan, Australia, New Zealand, Tasmania, and South Africa.